In general, mild conditions are suitable for this service given the limitations of video consult whereby the doctor cannot physically examine you.
Whilst it is not mandatory to have, it can help the doctor in their assessment if you have a thermometer, oximeter, or blood pressure machine.
If you have respiratory symptoms such as cough, runny nose, sore throat, home COVID-19 ART testing is encouraged, however not mandatory. Kindly note that we do not provide teleservices for supervised ART testing. If you wish to confirm your positive home ART test, you may access private telemedicine providers or Joint Testing & Vaccination Centres. Visit https://www.gowhere.gov.sg/testcentres to find out more.
Examples of suitable conditions include:
Respiratory
• Cough, runny nose, sore throat, or phlegm of mild severity
• Mild COVID-19 illness
• Hayfever/allergic rhinitis
Gastrointestinal / Genitourinary
• Diarrhoea, vomiting or abdominal cramps
• Symptoms of urinary tract infection such as burning sensation when pass urine
• Menstrual cramps
Musculoskeletal
• Joint or muscle pain
Skin
• Dry skin
• Acne
• Known eczema or psoriasis
Pregnancy-related
• Referral to specialist for antenatal care with no pre-existing medical conditions
• Infertility
Dental
• Referral to dental surgeon / specialist