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Patients and Accompanying Visitors with Health Risk Warning (HRW) SMS

If you have received a HRW SMS, please contact our call centre at 6643 6969 to opt for telehealth services or reschedule your appointment.

Accompanying visitors with a HRW SMS must produce a negative result for the second PCR swab test to enter the clinic. More information on HRW can be found here

Please note:

• Please visit the clinic alone or keep to 1 accompanying person who is well at a time. He/she must have no fever/sore throat/cough/cold, travel in past 14 days
• TraceTogether token / app is mandatory for entry

26 July 2021, 10am

Deployment of TraceTogether (TT)-only Safe Entry                 

SingHealth Polyclinics will be implementing the mandatory TraceTogether (TT)-only SafeEntry at all our clinics with effect from Monday, 17 May 2021.

Check-ins to our polyclinics can only be made by tapping your TT token or your mobile phone with the TT App opened in the foreground at our SafeEntry Gateway device.

For more information on the use of TT, please visit https://support.tracetogether.gov.sg/hc/en-sg .  

12 May 2021, 2pm

Changes to Visitors' Policy  

With effect from 18 May 2021, please be informed that our polyclinics’ visitor policy will be updated as follows:

• To keep you and your loved ones safe, please keep to only 1 visitor (person accompanying patient) in our polyclinics at any one time.
• Anyone entering the polyclinics’ premises must complete the Declaration Form and do mandatory TraceTogether (TT)-only Safe Entry with the TraceTogether app or token.
• Unwell visitors and accompanying persons will not be allowed in. Under the Infectious Diseases Act, it is an offence to provide false information.

Please aproach our staff if you require any assistance in our clinics. Thank you for your understanding and we apologise for any inconvenience caused.

18 May 2021, 10am