Dr Ng Lok Pui

Lok Pui is a family physician by training, currently serves as Deputy Chief Executive Officer (Clinical Services) of SingHealth Polyclinics (SHP) and the Director, Primary Care (Polyclinic) of the Family Medicine Academic Medicine Program Duke NUS. She is a Family Physician with the Family Physicians Accreditation Board and a Fellow of the College of Family Physicians Singapore. 

Lok Pui’s journey in public health has largely been driven by her firm belief in providing good and holistic patient care and promoting a nurturing and safe environment for staff to work and develop. She is passionate about preventive care with contributions at SHP as the Clinical Lead of the Preventive Care Workgroup, and later the key driver for Healthier SG implementation which focused on moving care upstream as a national health strategy, at SHP. She is also involved in the envisioning and planning of the longer- term screening landscape with MOH and the Regional Health System. Lok Pui has also been actively involved in the strategic planning and review of care delivery model at SHP, in the face of the national challenges of increasing healthcare demand and expenditure. She led the development of My Care Team, SHP’s team- based care model, providing continuing and holistic care for SHP patients in a proactive and coordinated manner, setting the direction for a more efficient, effective and sustainable care delivery model. 

As a Family Physician leader, Lok Pui believes in giving back and nurturing the next generation of family physicians, preparing them for future challenges and inspiring them to contribute to Singapore’s healthcare development. 

• Graduate Diploma in Healthcare Management and Leadership (SMU) - 2022
• Fellow, College of Family Physicians (College of Family Physicians, Singapore) - 2018
• Master of Medicine (Fam Med) (National University Singapore) - 2011 
• Bachelor of Medicine, Bachelor of Surgery (National University Singapore) - 2005

• Director, Primary Care (Polyclinics), Family Medicine, Academic Medical Program of SingHealth Duke NUS Medical Academic Centre

• Clinical Assistant Professor SingHealth Duke- NUS 

• Member, Joint Committee of Family Medicine Singapore (JCFMS) 

• 2025 Healthcare Humanity Award for Collaboration (Team Category)  

• National Day Awards, The Public Administration Medal (Bronze) 2024  

• The Public Administration Medal (Bronze) (COVID-19) 2023  

• COVID-19 Resilience Medal 2023  

• SingHealth GCEO Excellence Awards- Outstanding Clinician Award 2022  

• Health Quality Service Awards –Best Team Award (Merit)- SingHealth COVID-19 Vaccination Ops Group 2022 

• RISE Quality Improvement Project Award 2018/19  

• Wong Heck Sing Award, 3rd prize for best oral presentation at the 6th Asia Pacific Primary Care Research Conference in conjunction with Family Medicine Symposium 2017  

• Health Manpower Development Plan (HMDP) on Managing Obesity by a Multidisciplinary Care Team in the Community Through the Lifestyle Medicine and Health Coaching Approach (Team- based) in USA 2017  

• Singapore Health Quality Service Award (Silver) (Apr 2018 to Mar 2018)  

• Eastern Health Alliance Caring Award (Gold) (Apr 2013 to Mar 2014)  

• Singapore Health Quality Service Award (Gold) (Apr 2013 to Mar 2014)  

• Singapore Health Quality Service Award (Silver) (Apr 2010 to Mar 2011)  

• First authorship: 

Establishing continuity of care through a team-based care approach: Implementation challenges; Swetha S Kumar, Chirk Jenn Ng, Prawira Oka, Chui Yee Loke, Stephanie Swee Hong Teo, Lok Pui Ng; Journal of Primary Care and Community Health; 2025 Volume 16: 1–11 

• Crisis management in the community mass recall of angiotensin II receptor blocker Losartan due to nitrosamine impurities. Lok Pui Ng, Prawira Oka, Christina Jit Fan Lim, Wai Keong Aau, Eileen Yi Ling Koh, Adrian Guan Liang Ee, Ngiap Chuan Tan. Proceedings of Singapore Healthcare Volume 31, Jan- Dec 2022. 

• Physical Activity and Sedentary Behaviour of Ambulatory Older Adults in a Developed Asian Community: a cross- sectional study. Lok Pui Ng, Yi Ling Eileen Koh, Ngiap Chuan Tan. Singapore Med J 2020:61 (5):266-271

• Co- author: 

Non- adherence to diabetes microvascular complications follow-up screening in the primary care population: predictors, associated barriers and facilitators. Eva K Fenwick, Amudha Aravindhan, Ngiap Chuan Tan, Wern Ee Tang, Lok Pui Ng, Wei Teen Wong, Wern Fern Soo, Shin Wei Lim et al; Diabetes Research and Clinical Practice 224 (2025) 112193. 

• 2020 Clinical Practice Guidelines on the Diagnosis and Management of Heart Failure- A Comprehensive Updated Guideline from the Heart Failure Society (Singapore) 

• Interaction between Antibiotics Resistance, Resistance Genes and Treatment Response for Urinary Tract Infections in Primary Care. Hanley J. Ho, Mei Xuan Tan, Mark I. Chen, Thean Yen Tan, Seok Hwee Koo, Agnes Y.L. Koong, Lok Pui Ng, Pei Lin Hu, Kee Tung Tan, Peter K.S. Moey, Eileen Y.L. Koh, Chia Siong Wong, David C. Lye, Ngiap Chuan Tan; J Clin Microbiol 2019 Sep: 58(9):e00143-19