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Plan Your Visit, Make An Appointment

Plan your visit to the clinic so that you can better manage your time and reduce waiting time at the clinic.

You can make, change or cancel an appointment via:

  • Online Appointment System
  • Health Buddy mobile application (available on Android and iPhone)
  • SingHealth Polyclinics Call Centre at 6643 6969


Estimated time slot on the same day

If you do not have an appointment, you will be given an estimated time slot to be seen at registration. You can either wait in the clinic or return to the clinic before the estimated time of consultation. Alert our staff if you have medical emergencies such as shortness of breath, high fever or chest pain and you will be attended to immediately.


Special Services on Saturdays

 These services are available on Saturdays by appointment:

  • Minor surgical procedures
  • Referral assessments for assistance schemes
  • Case conference/discussion with patients and family members
  • Patient education workshops and support groups meeting

For the full list of Special Services available on Saturdays, click here.


SHP-GP collaboration to better care for the community

SHP collaborates with selected GP clinics in the vicinity of our polyclinics to better care for the community. Patients with Blue Health Assist, Pioneer and Public Assistance cards will enjoy subsidies and pay a comparable rate when they visit the selected Community Health Assist Scheme (CHAS) participating GP clinics for common acute conditions. You may approach our polyclinic staff for more information.

List of CHAS participating GP and Dental clinics within 1 to 2km of our polyclinics

(updated as of Jun 2024):

BedokBukit Merah | EunosMarine Parade | Outram | Pasir Ris | Punggol | Sengkang | Tampines | Tampines North