Patient Support
For technical assistance, contact our SHP Video Consult hotline at 6340 7473 (Monday to Friday, 8am to 4.30pm).
Preparing for the video consultation
The Zoom meeting link will be provided via SMS and Health Buddy Mobile App after booking your appointment.
Click here for the user checklist on how to prepare for your Video Consultation.
Please log into Zoom 5 minutes before your appointment time.
Ensure your mobile number and email address are accurate on Health Buddy app as important documents may be sent to you after the consultation.
*By booking an appointment or using our Video
Consultation service, you agree to be legally bound by the Terms
and Conditions.
